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Kindle Fire: Preparation Steps to Solve Download Issues
- Your Kindle Fire may be out of storage space, so it can’t receive any new content. Clean it up by deleting all the content that you’ve already consumed and don’t use anymore.
- Make sure that your Fire tablet gets connected to a Wi-Fi network. If not, you won’t be able to access Amazon Appstore. That would prevent you from purchasing or downloading any content. Also, the apps on your device won’t sync or update.
- Check if you have Whispersync enabled. This service allows you to sync content between your Amazon account and your Fire Kindle. That’s especially important if you have numerous e-books and audiobook content. To check if the service works, follow these few steps:
- Open “Manage Your Content and Devices” in a browser.
- Click “Preferences.”
- Click “Device Synchronization (Whispersync Settings).”
- Check if “Whispersync Device Synchronization” is set to “ON.”
- Enable syncing on your Fire tablet by swiping down from the top of the screen and tapping “Sync.” This step allows your device to get the necessary updates and download the content for your apps. Keep in mind that if there are any large files that you need to download, it may take them some time to finish.
- Verify if your payment settings are correct. If not, you won’t be able to purchase any new content. This scenario also disables syncing of the other content, preventing it from opening.
- Open “Manage Your Content and Devices” in a browser.
- Click “Preferences.”
- Click “Digital Payment Settings.”
- Click “Edit Payment Method” to check your 1-Click payment settings. Update them if necessary.
Troubleshooting the Download Issues
- Manually deliver the content from your Amazon account to your device.
- Open “Manage Your Content and Devices” in a browser.
- Click the “Content” tab.
- Select the content you’d like to deliver to your Kindle Fire.
- Click the “Deliver” button above the content list.
- The “Deliver” pop-up menu will open.
- Select your Fire tablet from the “Devices Selected” drop-down menu.
- Click the “Deliver” button to sync the content with your tablet.
- Make sure that your Kindle Fire supports the content you’d like to get.
- There might be some apps that are incompatible work with your device. To check the compatibility, find the app on Amazon Appstore and read the “Details” page.
- When you want to switch between reading and listening to an e-book, Amazon’s “Whispersync for Voice” service will help you do so. If switching to the audio version causes you to experience issues, the title probably does not feature an audio version.
- If you didn’t correctly set up your payment options before purchasing, you might need to repurchase your content. This way, you’ll push the transaction to get processed. Of course, you’ll only be charged once, based on the actual successful payment.
- As a last resort, you might want to restart your device. Press and hold the Power button until your Kindle Fire shuts down. This process will take around 40 seconds. Once it does, release the Power button. If your tablet shuts down entirely without restarting, turn it on by pressing the Power button.
Successful Troubleshooting
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FAQs
Why is my Kindle Fire not downloading apps? ›
Your Kindle Fire may be out of storage space, so it can't receive any new content. Clean it up by deleting all the content that you've already consumed and don't use anymore. Make sure that your Fire tablet gets connected to a Wi-Fi network. If not, you won't be able to access Amazon Appstore.
Why are my Amazon downloads not working? ›Check your Internet connection
Some network connections and secure VPNs have additional restrictions that may block your download. Try switching to a different connection, then restart your download. If you're downloading a large file, we recommend using a stable and fast broadband connection.
Open the Fire for Kids app, and open the profile of the child you want to grant access to. Tap "Add Content" and then pick the category, e.g. Games & Apps, and select the apps you want to allow the child to see. Hit done at the bottom of the page. Sign back into the child's profile to access the app.
How do you clear the cache on a Kindle Fire? ›- Open the Settings menu.
- Select Apps & Notifications.
- Select Manage All Applications or See all... apps and choose the app you are having trouble with.
- Select Storage, tap to Clear Data or Clear Storage, then Clear Cache.
To restart your Kindle Fire, press and hold the power button for 40 seconds and then release. After the device has completely turned off, press the power button to restart your Kindle Fire. If your Kindle Fire is still unresponsive, try charging your Kindle Fire before trying to restart the device again.
How do you download apps on a Kindle? ›- Tap "Apps" on the Kindle Fire homescreen.
- Click "Store" to open the Amazon App Store.
- Scroll through the apps to find one that interests you. ...
- Tap the app you want in the search results to open it, and then tap the yellow button that displays the price of the app.
Amazon Fire Tablets restrict you to the Amazon Appstore, but runs on Fire OS, a custom version of Android. That means, that you can install the Play Store and gain access to millions of Android apps and games, including Google apps like Gmail, Chrome, Google Maps, and more.
Why is Amazon app not working? ›Restart the Amazon app
One of the most common (and easy to solve) problems is when a software glitch prevents the Amazon app from starting properly or not properly loading the main page. The first thing to try is to close the app completely (sometimes called force closing the app).
Right-click on the "Amazon Appstore" icon . Select App Settings. Select Storage and cache. Select Clear data and Clear cache.
How do I reset my Amazon app? ›...
Clear App Cache and Data on Your Android Device
- From the device's home screen, tap the Menu button on your device.
- Select Settings.
- Select Apps.
- Locate the app title from your list of apps.
- Select Storage.
- Select Clear Data.
How do I change my Kindle Fire back to kids profile? ›
Fire HD 8 Kids Tablet: How to Switch Profiles (Kids & Adults) - YouTube
How do I add content to my child's Kindle? ›- From the Parent Settings page of Amazon Kids, tap Manage Content & Subscription.
- Enter your Parental Controls password, and then tap OK.
- Tap Add Titles to [Your Child]'s Library.
- Tap the checkbox next to each title you want to add to your child's profile.
- Buy a $10 Amazon Gift card and use that to register you cc/gift card before downloading the app from the Market.
- OR … Go to your favorite search engine and type AMAZON APP STORE FOR ANDROID.
- Go to the market.